Our Field Service Division, which has been operating since July 2008, has already proved its value to numerous clients in many spheres of industry. The mandate given to the Field Service Division has been to optimise the Up-time and efficiency of our clients’ operations by implementing a range of pre-emptive, planned and reactive maintenance services.

At CraigCor we hold with highest regard, our clients and their operations; we measure our success solely on your ability to attain the degree of efficiency and optimisation required within your activities. Coupled with our unsurpassed distribution and sales services, our service division continues to push the envelope in an industry that demands the highest levels of innovation and progress.

The Field Service Division’s full profile is available here to download.

The services offered by the division are detailed below - click on each service heading for more information:

Pre-Emptive Maintenance
  • Documenting of PLC / HMI / SCADA programs
  • Drive calibration, tuning and adjustment
  • On-the-job training for equipment operators and maintenance staff
  • Recording of all actions performed on site
  • Control, electrical, and mechanical inspection of automation systems and equipment
  • Evaluation of Plant Spares holding
  • Plant Wide backup and Off-Site encrypted storage of
    • PLC / PAC
    • HMI
    • SCADA
    • Networks
    • Drives
    • Intelligent overloads
Planned Maintenance
  • PLC / HMI Migration
  • Drive commissioning
  • Start up programs
    • Basic Setup and configuration
    • User training and Initial assistance
    • Application Programming assistance
Reactive Maintenance
  • 24Hr Break-down assistance
  • Emergency access to stock
  • Product Failure Actions
    • Remanufacture
    • Service Exchange
    • Warranty Exchange
Other Services
  • SLA’s (Service Level Agreements)
  • Consultancy
    • Control System Design
    • Network layout & Design
    • Plant wide specification and Design
  • Kitting
  • Supply of ‘Ready-to-Run’ computers with Rockwell Software loaded, activated and ready to program
  • Sourcing of hard to find or obscure products
  • Specifying of Allen Bradley equivalent to other products
  • Rockwell Automation’s SETA approved training center
  • On site product or software specific training
  • Training Needs Analysis
  • Training software products
  • Click here to download the Training Schedule 2013
  • Click here to download the training booking form.




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Festive Season Trading Hours

Please take note of our trading hours over the Festive Season:

22nd December 2017: Office closes at noon
27th - 29th December 2017: Skeleton Staff
2nd January 2018: Trading as normal